Fully Managed Business Phone System

VoIP phone systems give you the flexability to use whatever hardware is most convenient and flexible for your staff. 

• Staff who like traditional desk phones can use IP based desk phones.
• Staff who enjoy using a headset at their PC or laptop can use what is called a softphone - it's an application that runs on your machine to make and receive calls.
• For staff who are constantly on the go or out at a project site, the smart phone application might be the best option. Your calls ring to your cell phone, but your personal number is not revealed.

And of course, you can have a combination of these options for your company.

TotalCare IT handles the management of the phone system, which includes

• Hosting the phone,
• Configuring phones,
• Adds, moves, and changes,
• Setting up ring groups, and
• Technical support of phone system.

A VoIP (Voice over Internet Protocol) phone system is a modern communication solution that leverages the power of the internet to handle voice calls for your business. Instead of traditional phone lines, which can be costly and less flexible, VoIP uses your existing internet connection to make and receive calls.

With on-premises hosting, the VoIP phone system hardware and software are physically located and managed within your organization's premises. This includes servers, switches, routers, and other necessary equipment.

TotalCare IT uses a cloud-based hosting model, which means the VoIP phone system is hosted and managed by a third-party service provider in their data centers or "the cloud." Your organization accesses the VoIP services over the internet.