Most IT companies won't support Macbooks or other Apple devices. Or if they do it is begrudgingly. There is kinda this stigma in the IT community about Apple products, and Microsoft is seen as the OG superior operating system.
While we are deeply knowledgeable on Microsoft systems (this is where most training and certifications come from in the IT industry), we don't discriminate against Apple users. In fact, many of our staff prefer using Apple products (including our President who is a previous never-Apple guy).
At the end of the day, we find Mac computers to run faster, have less overheating issues, and have a smoother interface. They just work!
If your organization uses Macs and are looking for phenomenal IT support, give TotalCare IT a call today.
Managed Cybersecurity for Mac-Based Organizations
While Macs are incredibly reliable, they still need robust cybersecurity. Why? Even if your data lives in the cloud, the devices that access that data are still vulnerable to attacks.
Here’s how we protect your Mac-based environment:
Endpoint Security: We install and manage advanced security software to keep viruses, malware, and other threats far from your devices.
Zero-Trust Computing: We implement Zero-Trust security protocols to ensure that only trusted and approved applications and files can run on your Macs. This minimizes the risk of malware and unauthorized access, giving you complete control over what happens on your devices.
Regular Security Audits: We conduct regular audits to identify vulnerabilities and close any security gaps before they can be exploited.
Employee Training: Your team is your first line of defense. We provide ongoing cybersecurity training to help your staff recognize phishing attempts, ransomware threats, and other potential risks.
Macs in Mixed IT Environments? No Problem.
Many businesses use a mix of Apple and Microsoft systems. Guess what? We love working with those, too! Our expertise spans both worlds, and we specialize in creating smooth, integrated environments where all your devices—whether Mac or PC—work together in harmony. TotalCare IT is a working example of a mixed Apple and Microsoft environment.
Here’s what we offer for mixed environments:
Shared Networks and Resources: Need your Macs and PCs to access the same servers, printers, or shared drives? We’ve got you covered, setting up networks that work across all devices.
Unified Management: From Apple to Microsoft, we manage all your devices under one roof. You’ll have one team handling all your IT needs, making it easier than ever to get the help you need.
Whether your company is running Macs, Microsoft systems, or a blend of both, we're here to help.
What a Healthy IT Support Partnership Looks Like
When you partner with us, you’re not just hiring a team to fix your Macs; You’re getting an entire outsourced IT department. Here's what your new IT and security program will look like:
Open and honest communication: Our clients of over 15 years say this is the best part of working with us. We believe transparency keeps the relationship genuine (for example, we email our clients our actual service stats each week).
Fast, friendly service: We know time is money, and we don’t waste yours. When you have an issue, we’re quick to respond and even quicker to resolve it (19-min average rapid response time). Our mission is to Keep People Working.
Technology alignment: Our Managed IT service includes a 12-18-month technology roadmap that constantly evolves with your business. It is a guide for tech upgrades and projects over time so you can budget for improvements.
Proactive cyber security and safety: Part of our monthly service to you is managed cybersecurity. This includes the tools and the people who keep you company protected. We also deliver options for employee cyber safety training.
Scalable IT support for your growth: Because we are an outsourced service and not an employee on payroll, as your business grows our service scales right along with you. We offer an entire team of professionals for one flat price each month.
Ready to see how our managed IT services can help your Mac-based business thrive?
Take the next step and call us at (208) 881-9713 or schedule your free, no-obligation discovery call by filling out the form. Once you submit the form you will see our live calendar where you can pick a time that is convenient for you to meet.
