If you're looking to outsource part or all of your IT department you've come to the right place. We provide computer support, cybersecurity, and technology planning services to healthcare companies in East Idaho.
Our office is located in Downtown Idaho Falls and we service all of Eastern Idaho.
We specialize in secure cloud hosting and on-premises networking.
Whether you host your data in the cloud or locally, we make sure your environment is set up to comply with the HIPAA security rule. Additionally, we go beyond HIPAA to make sure you can securely access your data from anywhere.
Secure IT Support
Our dedicated and friendly service desk engineers are always here to support your office, whether online or onsite, with the quickest response time in East Idaho—just 19 minutes.
Cybersecurity
As your cybersecurity provider, we safeguard your employees and patient data with a comprehensive security program, crafted with care and aligned with the highest industry standards.
Technology Alignment
We understand compliance is a journey. We will work with you to roadmap that journey starting with where you are now to where your practice can be in the next 12-18 months.
Why East Idaho Medical Companies Choose TotalCare IT...
"I Choose Safety Over Cheap Service"
TotalCare IT’s dedication to HIPAA compliance and the absolute safety of our sensitive data is a huge strength to my company. TotalCare guarantees their product and stays on top of all the crazy things that happen in the IT and cybersecurity world, which I know I wouldn’t get with a cheaper service. Thanks to TotalCare, we've never experienced system crashes or viruses.
Another thing that sets TotalCare IT apart is their prompt and professional service. They fix any IT challenge that pops up quickly so we can focus on providing excellent patient care without worrying about technology disruptions.
For any medical business considering TotalCare as their IT partner, I can't recommend them highly enough. Their service is absolutely top notch, and our medical information is safe which means everything to me.
Oncology Research
"You Can't Go Wrong with TotalCare IT"
TotalCare IT does everything better than any IT company we have worked with in the past. You can’t beat the wonderful customer support from TotalCare. It’s so easy to create a ticket if you are having an issue and their response time is wonderful.They are punctual if you need them to come to your office and if it’s something that can be handled remotely their online response time is very fast. They are always patient in figuring out the problem and don’t stop until they have solved it.
I especially appreciate that TotalCare provisions and services computers for our remote workers as well (both PCs and Macs). It’s so nice to have this done for us so we are not managing deployment of hardware ourselves – it’s one less thing for me to worry about!
TotalCare IT is also knowledgeable about security as they are constantly staying up to date on the most recent cyber issues and coming up with a response for it.
If you’re looking for a new IT and cybersecurity provider, I recommend talking with TotalCare IT. They are amazing. Just do it – you’ll be glad you did!
"Huge Value for Our Busy Women's Clinic"
I have complete peace of mind regarding IT with TotalCare managing our clinic’s infrastructure and security. Their team operates as an extension of our employees with thorough communication and accountability.
I feel like the monthly payment to TotalCare is a very good investment towards a crucial partnership. IT support is not the kind of thing that you want to gamble with by choosing a “value-priced” or unreputable service.
Over the time that I have worked with TotalCare IT, I have been approached by other companies that all claimed to be “just as good” but at a lower cost. When I look at the resources and expertise being offered, it’s easy to see that it would be a mistake to change.
The TotalCare team understands the word “stewardship” as it relates to their jobs. The way TotalCare IT “owns” their responsibilities is refreshing compared to the way I need to supervise other vendors.
Are you ready to start your secure IT journey?
Congratulations! This is a significant milestone, and we are genuinely thrilled to meet you. We can't wait to hear about your future plans and explore how we can support your growth with exceptional IT service, HIPAA security, and technology alignment.
We begin with a simple 10-15 minute discovery call. During this call, we'll chat about how you're currently managing your IT support and cybersecurity for your medical office, and discuss any challenges you've been facing. It's a brief conversation designed to help us understand each other better. By the end of the call, we'll both have a clearer picture of whether it makes sense to schedule a more in-depth follow-up call or meet in person.
To set up your call, just fill out the form on this page. Once you submit it, you'll see our live calendar where you can choose a time that works best for you.
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