Secure IT Services for Construction and Engineering
Fully outsourced IT department, IT leadership, and cybersecurity for Idaho Organizations.
Trusted by Construction & Engineering Firms Throughout Idaho
How We Work with the Construction Industry
As a managed IT provider, we work best with construction and engineering organizations that have 20+ employees who use computers, tablets, or laptops for their job. These organizations see cybersecurity as an investment, not an expense, and value ongoing IT leadership and technology alignment.
Typically these companies are looking to outsource their IT department completely. If a company does have internal staff in an IT capacity, TotalCare IT is the outsourced resource for service desk escalations, cybersecurity solutions, and compliance consulting.
A lot of what we do at TotalCare to keep your business secure and running smoothly happens remotely. We are also available for on-site visits when the need arises. We have employees and offices in Boise and Idaho Falls.
Pictured: Brad Keezle, Service Desk Supervisor & Marine Corps Veteran
Ready for a Secure IT Transition?
Here's some of the main team members you'll be working with if you become a TotalCare IT client
Ray, Professional Services
Hello, if your company is in the Treasure Valley, I'm your local on-site engineer. I'll be involved in the onboarding process if you choose to work with TotalCare IT. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. If your company is located in Eastern Idaho, Ben L. will be your #1 on-site engineer.
Alfredo, Automation Engineer
My awesome job at TotalCare IT is to make sure your company is protected from data loss, downtime, and cyber threats. I have some pretty great processes and procedures nailed down for hardening your environment, whether that's on a job site or back at the office. I work closely with Zac to make sure you have secure access to your data no matter where you are.
Zac, Systems Engineer
Is your company in the cloud? If so, I'm your guy. I spend my time at TotalCare IT on cloud architecture and automation. That means I'm working in the background to make sure your company's data is always accessible and right at your fingertips. I know this is so important for construction companies and engineering firms, who often have large files that need to be accessed securely on the go.
Ben E., Sales & Account Rep
Chances are good you and I will meet if you schedule a call with TotalCare IT. My job here is to guide executives through the often difficult choice of picking a new IT provider. I know making a technology transition is often an emotionally grueling process, and I'm here to make sure you get the support and answers you need during this journey. After the sales process, I will still work with you in an account management role.
"Knowledgeable, Responsive, Reliable"
When we were looking for an IT partner for our Engineering firm, we were surprised by how unresponsive most IT companies were. Then we met Aaron and TotalCare IT. Not only are the team at TotalCare responsive, they are also very knowledgeable and friendly. They helped us with our firewall implementation and continue the maintenance of it along with our server backups. Finally, we have an IT company we feel good about recommending to other businesses in Idaho – TotalCare IT!
Austin Ray
IT Administrator
Applied Engineering Services, Inc.
Let's Jump on a Quick Call...
If you're ready to chat about your company's IT management needs, the next step is to schedule a Discovery Call. This is a call scheduled with Aaron or Ben E. where we can briefly talk about your current IT support and cybersecurity as well as any pain points you have been experiencing. It's designed as a quick call for us to get a good feel for each other. By the end of the call we will both know if it makes sense to schedule a second, longer call, or meet in person.
To schedule your call about managed IT, just fill out the form on this page. Once you submit the form you will see our live calendar where you can pick a time that is convenient for you.