Virtual CIO Service for Industrial Businesses
Align Your IT with Your Operations, Reduce Downtime, and Plan with Confidence

Strategic IT Guidance Built for Manufacturing, Construction, and Engineering Teams
In construction sites, machine shops, and engineering firms, everything runs on tight timelines and even tighter margins. When a system goes down, production stalls, crews wait, and projects get delayed. That’s where TotalCare IT’s vCIO service comes in.
Our Virtual CIOs provide executive-level IT strategy without the overhead of a full-time hire. They don’t just sit in meetings—they roll up their sleeves and work with your leadership team to plan, prioritize, and prepare. From securing remote access for field teams to forecasting hardware lifecycles and tightening cybersecurity across your network, our vCIOs help keep your technology aligned with how your business actually operates.
We conduct regular technology alignment reviews to assess the health of your systems and uncover risks before they become problems. Then we turn those insights into a clear 6–12 month roadmap—complete with timelines, budgets, and recommendations built for your specific workflows.
This strategic guidance isn’t an extra charge. It’s fully integrated into your partnership with TotalCare IT, along with managed support and cybersecurity. You get a full technology strategy team that understands your operations, your equipment, and your business goals.
Pictured: Aaron Zimmerman, President & Senior vCIO
Common Questions about Our vCIO Service
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What is a vCIO?
A vCIO, or virtual Chief Information, officer provides fractional CIO services to businesses. For our clients that don't have a CIO or an IT director, we step in and provide that as a service. Our vCIOs make sure our clients are receiving all the correct IT-related information that they need to get full insight into their IT environment so they can make good decisions. It also ensures they feel as if someone has their best interest in mind and that someone always has eyes on there their IT environment.
For our clients that have a CIO or an IT director, we supplement that service for that CIO. Our job at that point is to make that IT Director or CIO more successful at the job our clients hired them to do.
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What Does a Technology Alignment Review Include?
We have a group of engineers on our technology alignment strategy team that go forth and they meet with clients on site and remotely to perform assessments to look at their IT environment from top to bottom, inside and out. Their job is to collect data. The data they collect is funneled into tools that our vCIOs use to have full eyes into our client systems and how they're using that infrastructure.
After reviewing the data, our vCIOs will meet with our clients for what we call technology alignment reviews. We just talk about their business needs, what their goals for the next fiscal year are, what they are changing from the past year going into the new season in order to ensure that those goals were met, etc. Based on those discussions, we talk about their IT. Is their IT going to meet those needs? Is it not? I take all of that data that’s consumed or aggregated from the technology alignment assessments that we perform and put together recommendations we believe will help them to be successful.
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What is a Technology Roadmap?
After the first technology alignment review, based on the discussion that we've had with the client, we create what's called a technology roadmap. A technology roadmap is just a list of recommendations that we've put together and maybe a list of projects that have been identified in order to make sure that our client’s IT infrastructure is secure and working according to their business goals.
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Can You Give Me an Example or Case Study?
One recent technology alignment review performed was for a manufacturing client. They have quite a few employees (they're larger on the medium-sized business scale) and were starting to run into some recurring problems with servers. So, we assisted them in this review with identifying available server options. We provided them with two choices, both having pros and cons over the other. In this meeting, we walked through their system, let them know how they were using it, and then provided the two options that we believed would be successful for them. And then from that review, their leadership team made an internal decision and went with the option they felt best served them.
At this meeting, we identified security policies that had not yet been implemented internally in their company. We identified a strategy on how it's going to be implemented, what that process looks like, how that's going to get out to the end employees, and a timetable in which the process was going to start and end.
The other thing that came out of this is we identified a true lifecycle for their systems. Their office workers have pretty high standards when it comes to computers and how well they're running, as expected in manufacturing. So, we agreed upon a five-year lifecycle. They had several computers that were past the 5-year mark for replacement, so those computers are going to be replaced in the next fiscal year, spread out over four quarters to spread out their IT spending.
What Technology Alignment Solves
Scalability & Growth Challenges
Inconsistent IT Performance
Outdated or Inefficient Technology
Lack of IT Leadership & Long-Term Planning
Ready to Unlock the Power of a Virtual CIO?
Discover how a vCIO can transform your business—schedule a Discovery Call today to start your journey toward better technology, smarter decisions, and unstoppable growth!
Technology Alignment Services for Eastern and Western Idaho Businesses
Caldwell • Nampa • Boise • Idaho Falls • Rexburg • Driggs
Fill out the form to schedule your quick 10-15-min Discovery Call with TotalCare IT. After filling out the form, you will see our live calendar where you can pick a time that works best for your schedule.
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