Managed Services for Professional Service Firms

"Fifteen Years, Zero Incidents"

Totalcare IT has been my IT provider for over fifteen years. Aaron and his team always respond timely when I have a computer/compliance issue, and I appreciate that they are always up-to-date on security software and what's new in the computer industry. I sleep better at night knowing they treat my business as if it were their own, and I highly recommend them.

Frank Calabretta
Founder
Bail House Bail Bonds

"We Would Be Less Productive And Profitable Without TotalCare IT"

TotalCare IT continues to be a great value proposition for us. As a professional office providing services to clients, our IT systems have to stay working or our production halts. With TotalCare IT acting as our IT and cybersecurity department, I have proactive coverage for my systems. I’m getting better response times than when I had in-house IT, because TotalCare has a whole team of professionals and offers more available resources to resolve issues. Maintenance is no longer an issue for us, whether it be servers or desktops.

Bill Tanner
Partner and CPA
Searle Hart

"Service. Service. Service."

We have always appreciated the level of attention, professionalism, and dedication that we get from the TotalCare IT team. I know many of them by name and it is always a pleasure to interact with each individual. 

On the technical side, the single biggest benefit we have actualized from working with TotalCare IT is consistency in how our network and devices are managed, which enhances our overall environmental security.

There are many options for Managed Service Providers like TotalCare IT, and they each have their strong points. What we have found to be the winning combination for us is the service, the relationship, the security, the peace of mind, and the value we receive for the money we pay. I have been completely satisfied with the level of care we have been given and would make the decision to go with TotalCare IT again if the decision had to be made again.

Daryl Olsen
President
LabStats

"TotalCare Knows Security"

TotalCare IT actively works to reduce our cyber risk in ways we didn’t see with previous IT providers. We haven’t had an issue with our security since we moved to TotalCare.  

If you’re on the fence about who to choose as your IT and cybersecurity provider, I’d say choose TotalCare IT. The team is very knowledgeable and their after-hours service is exceptional.

Maira Napoles
Office Manager
Cloverdale Plumbing

"A Trustworthy IT Partner"

The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.

The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties. 

An IT partner that you can trust and rely on is one of the most important support vendors a firm can have; this is not the place to cut corners or try and save a buck. TotalCare IT has repeatedly demonstrated they are trustworthy and knowledgeable in their field and always go the extra mile to make sure our firm is running smoothly.

Heather Morgan
Senior Paralegal & Office Manager
CK Quade Law